🔒 Privacy Policy
Your Information, Handled With Care
As a small, family-run holiday rental, we keep things personal – and that includes how we treat your data. We don’t believe in spam, and we never share your information with third parties unless it’s necessary to process your booking or required by law.
The details you share help us give you the best stay possible – from your booking dates to your preferred breakfast items. This page explains exactly how your data is used, stored, and protected during and after your stay at Holidays-Normandy.
If you have any questions about how your information is used, please get in touch. We're happy to help.
This privacy policy outlines how Holidays-Normandy collects, uses, and protects your personal data when you use our website or stay at our property.
Who We Are
Holidays-Normandy is a private accommodation business based in Normandy, France, operated by Samantha Beavis and Lee Edwards. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).
What Information We Collect
We may collect the following types of information:
- Name and contact details (email, phone number, address)
- Booking and stay details
- Payment details (processed securely via third-party platforms)
- Guest preferences and feedback
- Website usage and cookies (see below)
How We Use Your Information
Your information is used to:
- Process and confirm bookings
- Communicate with you about your stay
- Improve our services and guest experience
- Comply with legal obligations, such as local registration
- Send occasional updates or offers (if consented)
Sharing Your Information
We do not sell your data. Your information may be shared with trusted third-party providers (such as payment processors or booking platforms) solely to facilitate your booking or comply with legal requirements.
Data Security
We take appropriate technical and organisational measures to protect your data. Access is restricted and stored securely. Payment information is never stored directly by us but handled via secure third-party systems.
Cookies & Analytics
Our website uses cookies and Google Analytics to track website usage and improve functionality. You may disable cookies in your browser settings. No personally identifiable information is stored in cookies.
Your Rights
You have the right to request access to, correction or deletion of your data, to restrict processing, and to object to marketing. To exercise these rights, please contact us directly.
Legal Basis for Processing
We process your personal data under one or more of the following legal bases: your consent, the performance of a contract, legal obligations, or legitimate interests in managing our business.
Retention
We only retain personal data for as long as necessary to fulfil the purpose it was collected for, or to comply with legal obligations (e.g. accounting or guest registration laws).
Contact
To exercise your rights or if you have any concerns, please email us at [email protected].
Last updated: August 2025