📄 Privacy Policy – www.holidays-normandy.com

At Holidays-Normandy, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website or book your stay with us.

🔍 What Information Do We Collect?

When you browse or book via our website, we may collect:

Name, address, and contact details (phone number, email)
Booking information (dates of stay, number of guests, special requests)
Payment details (processed securely via our booking platform, we do not store card details)
Browsing data (via cookies, for site analytics)

🔒 How Do We Use Your Data?

We use your information to:

Manage your booking and communicate with you
Send booking confirmations and useful pre-arrival information
Improve our website experience
Comply with legal obligations (e.g., tourist tax records)

🍪 Cookies

Our website uses cookies to:

Help the site function properly
Track website visits (anonymous analytics via tools like Google Analytics)
Improve user experience

You can adjust your browser settings to refuse cookies, but this may limit some site features.

🛡️ Data Protection & Security

We:

Never sell or share your data with third parties for marketing
Only share necessary information with our booking system and payment processor (e.g., Lodgify)
Use secure encryption to protect your data

📧 Your Rights

You have the right to:

Access, modify, or delete your personal data
Withdraw consent for data use at any time

To make a request, contact us at: [email protected]

📍 Data Controller

Ursula Gîte (Lee Edwards & Samantha Beavis)
Normandy, France

⚖️ Legal Compliance

This policy complies with the General Data Protection Regulation (GDPR) and French data privacy law.